Red Light on Xbox Kinect Sensor

Updated on January 8, 2018
Max Dalton profile image

Max holds a B.S. in mass communications from SIU, an M.A. in communications from U of I, and is pursuing an MBA from Webster University.


A host of problems can lead to the light that's typically green on the front of the Xbox Kinect sensor to suddenly turn red. This can stem from the Kinect sensor not being able to move up and down, the sensor getting insufficient power, the sensor not being level, the sensor software not being updated and more. Use troubleshooting to work through the potential problems to find out exactly what the problem is so you can take the appropriate steps to get your Xbox Kinect sensor back up and running.

The Xbox Kinect sensor.
The Xbox Kinect sensor. | Source

Update Xbox Kinect Software Needs Updated

The software for your Xbox Kinect may not be up to date. You can update the Xbox Kinect software by inserting an Xbox Kinect game disc in your Xbox 360 console and load the game as you normally would. If the Xbox Kinect software needs updated, a message will be displayed prompting you to update your Xbox 360 console's software. Highlight "Click, Restart" and then click "A" to install the update and restart the Xbox 360 console.

Loose Cables

Either the Xbox 360 power cable or the cables that power the Kinect sensor and connect it to the Xbox 360 console may be loosely connected. Check the Xbox 360 console and Kinect cables by doing the following:

  1. Turn off the Xbox 360 and disconnect the console's power cable from both the AC outlet it's connect to and the Xbox 360. if you're using an Xbox 360 S, disconnect the single cable connecting the Kinect sensor from the console. If you're using a previous model of the Xbox 360, disconnect cables extending from the Kinect connected to both the Xbox 360 console and an AC power outlet.
  2. Wait for 30 seconds and then reconnect the power cable and any Kinect sensor cables. Firmly push the cables into place to ensure they are securely connected and that there are no loose connections.
  3. Power your Xbox 360 back on.
  4. Check the light on the big box on the power cable to make sure it's green. If this light is any other color, try connecting the Xbox 360 power cable and, if you're using one, the Kinect power cable, to a different AC outlet that you know functions properly to see if the problem is with the outlet and not the Xbox 360 or Kinect. If, after connecting the devices to another AC outlet you're still experiencing problems with the Kinect, you have larger problems with Xbox 360, such as a defective power cable, overheating or damaged internal components, and the problem is not likely with your Kinect sensor.

"Kinect Sensor Can't Move" Error

If you receive the Kinect Sensor Can't Move error, the Kinect sensor is having problems tilting up and down. To resolve this problem, turn off the Xbox 360 console. Position the Kinect sensor on a flat surface if it isn't already and make sure there are no obstacles preventing the Kinect sensor from moving up or down. Restart the Xbox 360 console and try playing a Kinect game to see if the problem is resolved.

Room Temperature Where Kinect Sensor is Located

The temperature in the room where the Kinect sensor is located may be too hot or too cold. The Kinect sensor operates best in a room where the temperature is roughly 70 degrees Fahrenheit. Check your room temperature and adjust it accordingly.

How to Create Custom Xbox Live Gamerpic

© 2011 Max Dalton


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)