Brittany is a mobile gaming addict! Her favourite genres are simulation, casual, RPG, tycoon, fashion, adventure, puzzle, and city-builders.
Update: The TapJoy app is no longer available for download in the Google Play store. You can still use the following tips if you are playing a game that has TapJoy rewards, however!
Using TapJoy to Get Free Premium Currency: Diamonds, Jewels, Gems, and More!
TapJoy is a free app for Android or iOS which will give you the option to complete offers in exchange for premium currency in various mobile games. You have to complete tasks like downloading and running an app, completing a survey, or playing a game online, and then the app will reward you with diamonds, gems, etc. to use in your favourite games like Candy Crush or Covet Fashion.
Though TapJoy is a legitimate company, it can be a bit daunting to a first-time user, so this guide is intended to help you get started with TapJoy, learn the best offers to complete, and learn how to contact the company if you aren't rewarded with your premium currency after completing an offer.
Once you download TapJoy from the App Store or Google Play store, open it up to view which games you have offers for.
Not all games are supported with TapJoy, but quite a few are. Some popular games that offer TapJoy rewards are:
- Subway Surfers
- Covet Fashion
- Kim Kardashian: Hollywood
- Cooking Dash
- Zombies Ate My Friends
- Family Feud and Friends
- Kitchen Scramble
- The Walking Dead: Road to Survival
- Star Girl
Once you download and install the app, you can open it up to see which of your games offer TapJoy rewards. Select the game you want to complete a reward for, and a menu will open up, giving you all the current available offers.
The rewards menu has all the offers currently available to earn premium currency with. Offers vary depending on the country you live in, so not all offers will be the same for each player.
Offers are typically things like installing an app, watching a short video, completing a survey, entering a free sweepstake, taking a quiz, or playing a web-based game. There are also offers that cost money- things like signing up for a subscription, starting a "free" trial, or buying a ringtone. The offers which require you purchasing something will have a "$" next them.
Each offer will also tell you how much you'll get upon completion. Simple tasks like installing an app will reward the lowest amount of currency, but some of the bigger offers (long surveys, or one where you have to spend actual money) will give bigger rewards. TapJoy also occasionally runs 2x rewards offers, where you can get double the amount of premium currency for completing offers. Definitely look out for those weekends or holiday specials!
After you finish an offer, go back to TapJoy and click on the Track Rewards tab to see if your offer has been completed, or if you have to wait to be rewarded.
The Various Types of Offers
Next, we'll go over each of the types of offers and which ones I recommend for getting premium currency.
|Types of Offers||Currency Rewarded vs. Effort||Success Rate|
Install an App
Low reward, requires little time/effort
Watch a Video
Low reward/Little effort
Unknown, but likely instant rewards
Play a Web Game
Medium rewards/Large effort
25%- but you can follow up with screenshots
Complete a Quiz
Medium rewards/Little effort
25%- but you can follow up with screenshots
Large reward/Medium effort (sometimes requires a purchase)
Large reward/Medium effort
50%- take screenshots
Large reward/Medium-large effort
75%- take screenshots of finished surveys
1. Install an App
- Installing apps are one of the easiest and quickest ways to get premium currency through TapJoy. It's pretty simple: all you have to do is click through to the App Store or Google Play store, install the game or app on your device, and then open it.
- It's best to let the app run for a few minutes on your device, so that TapJoy records your installation correctly. You can browse through the new app and check it out for a few minutes before returning to TapJoy to see if you've been rewarded.
- Some of the app offers require you to get to a certain level of the game in order to be rewarded. If you enjoy playing the game, you might as well complete these offers. But if it's level 10 of a game you just can't have fun playing, you might want to skip these kinds of rewards.
- You can uninstall any app or game after you've completed the offer.
- Is it worth doing? Absolutely. The premium currency is usually pretty decent for the amount of effort required, and I've always received my reward immediately after installing and opening the app. If you don't, try uninstalling it, clicking through TapJoy and installing it again (and make sure to leave the app open for a few minutes).
2. Watch a Video
This one is pretty self-explanatory. Simply click through to the link, watch the video provided and then receive your reward. Sometimes you'll have to answer a few questions about the video after it's done, so make sure you actually pay attention and don't click any other links on the page while you're watching!
Worth Doing?: I don't think so. I normally don't complete these offers as the reward is pretty low (for example, videos only give 5-6 diamonds for Covet Fashion, in comparison to other rewards, which can give 50-400 diamonds). Sure, the videos are short, but you'd have to watch 5 or 10 videos to get a substantial amount of currency, and you can spend the same amount of time doing just one offer and get more currency, instead.
3. Play a Web Game
The "Play a Web Game" offers usually offer a big reward but aren't so easy to complete.
When you click through to play the game, you're taken to a website on your mobile browser, where you have to play a web-based (usually Flash) game. The games vary- everything from tap games to Flappy Bird clones. Usually, you'll have to play for a certain amount of time or reach a certain level.
The downside to these games are that usually, the controls are really hard to use or gameplay is just difficult and you'll have a rough time reaching the required level or score to complete the offer. Also, many of the games only allow you to play one level, then require you to watch a 30 second video. So, to reach level 5 of the game as the offer requires, you might have to watch 2 1/2 minutes worth of ads in addition to playing.
These web games require a lot of time, patience, luck and skill!
Worth Doing?: No. Though the rewards are high, the chances of you actually fulfilling the requirement in order to receive them are low. When I complete these offers, I might only get the reward half of the time, and it's always after I've chased up TapJoy about my pending reward (see below for more details). I tend to skip these ones from now on.
4. Complete a Quiz
The quiz offers are similar to the web games, in that you click through to take a quiz on a website and usually have to wait through ads to answer each question.
The quizzes are usually pretty easy, and most times you'll have to get a certain amount of answers right in order to get your reward. You can usually retake the quiz without going back into TapJoy if you lose. Or, just do like I do, and open another tab on your phone or tablet to Google the answers ;)
Worth Doing?: I've had mixed results with these. Much like the web games, sometimes I've gotten rewarded, but most times, not. The quizzes can at least be fun, but I think I've only ever once received my reward right after completing the quiz; a few other times I contacted TapJoy. It's up to you if you want to try the quizzes, but you might not receive your reward after.
5. Do "Free" Trials
"Free" is in quotations because usually the free trials aren't exactly free. Most of the time, you're required to enter credit card details or your Paypal account in order to complete the offer and receive your reward.
These usually offer a high reward upon completion and you should be able to cancel any "free" offer during or after the trial period, but please be careful with these sort of offers.
I have done the free trials on a few occasions, and my general rule is to only do them with trusted companies that I've heard of before (like Hulu, Uber or Kobo, for example) and I ONLY do them when I can give my PayPal details and not my credit card, as it's infinitely easier to cancel something through PayPal than trying to dispute a credit card charge if the company ends up charging you or you can't cancel the subscription.
Make sure you read ALL the fine print before completing any of these trials.
Worth Doing?: For these offers it really depends on a few things: if the reward is large enough and if you don't mind giving out your PayPal or CC details. Sometimes you might find an offer you really want to do anyway (like buying a book through Kobo). Otherwise, make sure you can cancel the offer when the trial ends and that they aren't charging you for anything. I've never had any problems with these trial offers (and currency is rewarded instantly or within 24 hours), but do them at your own risk and follow my warnings above!
At this point, I highly recommend signing up for a free "junk mail" account on Google or whichever email provider you prefer. I found this the easiest way to complete the next few offers, as doing them will guarantee you'll get a lot of daily spam and junk mail that you probably won't want going into your real e-mail account.
6. Enter a Sweepstakes
For the sweepstakes offers, usually, you'll need to put in your real details: name, e-mail address (use your "junk email" account), and sometimes home address or phone number. Unfortunately for these offers to work, you have to use your REAL DETAILS, or else the offer won't be completed. The sweepstakes software can tell if you use a fake mobile number, or sometimes you have to click on a confirmation e-mail, so if you want to really complete these offers, don't lie about your number or use a fake e-mail account- you'll just waste your time.
You'll also have to click through 5 or 6 pages of additional offers before finishing the entry. Just say NO to all the offers and keep clicking until you reach a "CONGRATULATIONS" page.
Worth Doing?: They can be. Sometimes you're rewarded right away, other times not. Always take a screenshot of the final offer page (saying you entered into the sweepstakes) and take a screenshot of any confirmation e-mail or text you might receive. If you start getting unwated spam messages to your phone, you can block the callers or send them straight to voicemail- eventually they stop calling. These offers can be more of a hassle than they're worth, so I typically only do them if the reward is very high.
Also, you'll never win whatever reward it is they're promising in the sweepstakes. These are solely done to get your contact info.
7. Take a Survey
Survey offers are always pretty straight-forward, and reward highly, but usually have a few caveats.
For any survey offer, you'll have to "qualify" for the survey, which means the company will put you through a pre-screening quiz to make sure you're an ideal candidate for their questions. I'm going to be honest with you- if you want to qualify for the survey, just answer yes to everything. If it's something along the lines of, "Have you tried these products in the past 30 days?" say yes to ALL of them, because you don't know which product is the qualifying one for the survey.
Obviously don't do this about a product you have no knowledge of (because then you'll be stuck answering questions for 30 minutes about something you know nothing about), but if the survey is on, for example, McDonalds, and the last time you ate there was 90 days but the survey asks if you had them within the past 30 days, it's totally fine to just lie—you can probably answer all the next questions truthfully. Otherwise, you might be stuck in a loop of trying to qualify for surveys over and over.
Hopefully you'll end up with a survey topic you're actually interested in. Some surveys just require you to look at videos or ads and answer questions, while others will ask you specific things about your experiences with a product or service. Surveys can be fun, but most are boring. Don't rush through surveys or lie on answers, as most of the software is advanced now and can tell if you're just clicking through each page, answering untruthfully, or not following directions, and doing so can disqualify you for the survey and even future surveys with the same company.
Worth Doing?: Surveys are usually pretty good. You typically do get rewarded as soon as you finish, but as always, take screenshots of the finished page for your records. The downside is that surveys can be time-consuming (10-30 minutes sometimes!), and boring, depending on the topic at hand. The rewards are high, but you'll be spending a lot of time answering questions. I only do surveys that offer very high rewards, and promise taking a short time to complete.
Please note: there is a difference between actual surveys and the "brand" surveys. Surveys by survey companies (like SpeakUp or YourSurveys) are legitimate survey offers where you'll answer questions about a product or topic. Offers that say things like "iPhone survey" or "Subway survey" are just another form of sweepstakes/win an item offers. These are more spammy and won't ask you questions, except for your personal details. If a name brand is in the name, you'll know it's not a real survey.
Always Take Screenshots!
You'll see that I mentioned in several of the offers above to take screenshots. This is crucial to completing TapJoy offers. Though I find them to be a legitimate company, sometimes offers aren't recorded and you'll need to offer the company proof that you did the completed offer. They won't just take your word for it, so make sure you take a screenshot of EVERYTHING.
For most offers, taking a screenshot of the confirmation page will suffice. For surveys, sweepstakes, quizzes and web games, take a screenshot of the final page you see that says you finished the offer. For the timed web games, take a screenshot when you start the game, and another when you finish. For apps, take a screenshot of the app open and running on your device.
Keep all your screenshots organised in your device's Gallery. For each one you take, it's a good idea to put it in its own folder, name it something descriptive and put the date on it (i.e. "iPhone 5 Survery, Jan 5th"), in case TapJoy requests you send them a screenshot for the offer.
Track Your Rewards
Now that you've completed your offers and taken your screenshots, it's time to make sure you're actually rewarded for your hard work. As I said before, most offers will reward you right after you finish them. Go into your game to to see if you've been credited for the reward (most games have a pop-up message telling you how much TapJoy has credited your account).
If you haven't recieved a reward, go back to the TapJoy app and look at the game, and the Track Rewards tab. This tab will list any offer you've clicked on (usually for a 30 day time period) and tell you if you've received your reward or if it's still pending.
The green check next to an offer means you've completed and received your reward, a yellow clock means its pending, and the red X means you didn't qualify or complete the offer. You can click on each individual offer to see more details, like the time you started the offer, its status and the contact button for support.
Some offers take up to 72 hours to be approved. Check back until the yellow pending clock is gone; if you have a green tick, you got your reward, if you have a red X (and you know you completed the offer correctly), continue on...
How to Contact TapJoy for Missing Rewards
If you completed an offer correctly and receive the red X (did not complete) after a few days, it's time to contact support. Contacting TapJoy about missing currency needs to be done in a particular manner, so here are the steps that work for me:
- Make sure you always have your screenshots. If you've been following this guide, you'll already have everything organized and ready to go before you even contact them.
- Briefly explain what happened in the support box (i.e. "I completed the Flappy Bird web game and scored 500 points like the offer said and didn't get my diamonds. I will provide a screenshot.")
- When you receive the confirmation e-mail about the help ticket, IMMEDIATELY reply to it with your screenshots. Send them as attachments in a reply to the confirmation e-mail you received.
- TapJoy should reply within 24 hours with an e-mail saying that they've rewarded you and credited your account.
I think TapJoy is aware of the glitches in their system, so they're more than happy to help you resolve a dispute. Just make sure your claims are legitimate and you have proof of your completed offers.
Is TapJoy a Scam?
Though I don't consider TapJoy to be a scam, the truth is that sometimes rewards can be lost forever. One thing to be careful of is timing your contacts to support. I'm not sure of the exact limit, but I'd say don't send more than 5 requests within 24 hours, or TapJoy will flag your account and stop rewarding you for offers, even ones that are legitimately completed.
Some people have also reported just never getting their diamonds, gems, jewels, or coins through TapJoy, even after supplying a screenshot or sending e-mails.
I can say this happened to me just once, for the Star Girl game. In that circumstance, what I did was e-mail the Star Girl developers directly. I also gave Star Girl a negative review on the app store and promised to fix it only after they rewarded me for the offers I completed. The developers rewarded me the diamonds within 24 hours (it was a lot of diamonds, I believe 3000 or more) due to my persistence.
Basically, if you can't get through to TapJoy, contact the actual app's support team for help. It might not work for everyone and with every app, but if it's a big amount of currency that you're missing, or if you did an offer that required real money or a lot of time from you, it's worth following up. Don't let anyone rip you off or scam you!
Enjoy Your Free Premium Currency, Thanks to TapJoy!
If you followed everything correctly and completed the offers honestly, you should have a load of premium currency now!
I've had really successful hauls with TapJoy; for Star Girl, I've probably earned 10k worth of diamonds, and with Covet Fashion, I've easily earned 50-60k worth of diamonds. If I was to buy that same amount of premium currency myself, it would've been hundreds of dollars! At the most, I think I've spent $5 doing offers (I bought a $2 lotto ticket twice to earn 5,000 diamonds each time...if I spent $5 in the actual game, I'd have only received 1575 diamonds).
Follow my guide and tips to make sure you find the best offers for your time/rewards and know how and when to contact TapJoy about a dispute. Have fun!
Questions & Answers
Question: How do I get the TapJoy app?
Answer: I believe it was recently removed from the Google Play store, sadly!
Question: The TapJoy app is not on the AppStore anymore but can you still complete offers from the app? For example, could you complete offers from Covet Fashion directly?
Answer: You can still complete offers from the TapJoy section in the Covet Fashion app!
© 2017 Brittany Brown
Eric Farmer from Rockford Illinois on January 29, 2018:
I have used Tapjoy in a few games. I did not know they had their own application. I am glad I read this Hub as it was very informative.